Public administrations worldwide face challenges in modernization through organizational change and digital transformation. A key issue is the shortage of digitally skilled professionals, as digital competencies are essential fortransformation efforts and critical for digital government research and practice, especially along the hype of AI applications. This track fosters dialogue between researchers and practitioners on the competencies public sector employees and collaborators need to drive digital transformation, and efficient methods for imparting these competencies.
A holistic approach to digital competencies is vital for innovation and transformation in the public sector. Thus, exploring effective education strategies for current and future professionals is essential.
The Digital Competencies track evaluates the state of digital competencies in the public sector and presents research to advance competency development. Contributions are welcomed from diverse disciplines (e.g., e-government, IT, HR, education, and policy), employing qualitative, quantitative, or design-oriented approaches.
Authors are invited to address topics such as curriculum design, lifelong learning motivation, innovative learning formats, competency transfer, and the organizational and individual impacts of skill development.
Key areas of interest include, but are not limited to:

1. Digital competency requirements for public servants and private sector employees at the public-private intersection, including their relation to other competencies, especially on AI.
2. Digital literacy, e-learning approaches, and holistic training strategies.
3. International comparisons of e-government competency requirements.
4. Implications of (Generative) AI on competency needs.
5. E-government education platforms, learning modules, micro-content, and other tools for competency development.
6. Supply-side concepts and offerings for e-government education programs.

Workshopchairs:

• Dr. Vera Spitzer
• Prof. Dr. Maria A. Wimmer

Program

• 09:00-09:30: Strukturierte KI-Nutzung in der Verwaltung: Ein Framework für Analyse und Transformation von Projektdokumenten mit LLMs (Mark Menzel, Grit Riemer, Marion I. Menzel) Presentation language: German
• 09:30-10:00: An Analysis of AI Literacy Scales: Which Ones Are Suitable for Public Administration? (Xiao Xiao Wu, Nico Gießmann, Tim Schrills, Anna-Katharina Dhungel, Moreen Heine) Presentation language: German
• 10:00-10:30: Wer prüft die KI? Herausforderungen der LLM-Output-Evaluation und Anforderungen an Organisation und Kompetenzen in der Verwaltung (Claudia Breitenbaum & Till Becker) Presentation language: German
• 10:30-11:00: Coffee Break
• 11:00-11:30: Towards a Bureaucratic Denial of Service: Qualitative Insights into the emerging AI Escalation between Citizens and local Public Administrations (Konstantin Aal, Klaus Effing, Sarah Rüller, Vasil Navumau, Volker Wulf, Timo Jakobi, Birgit Schenk, David Unbehaun) Presentation language: German
• 11:30-12:00: Anerkennung von Digitalkompetenzen im öffentlichen Dienst: Zur Übertragbarkeit des Micro-Credential-Ansatzes auf die behördliche Weiterbildung (Ayleen Siegemund, Marc Egloffstein, Philipp Kuscher) Presentation language: German 
• 12:00-13:30: Lunch break
• 13:30-14:00: Development of Digital Skills of Civil Servants in Ukraine in the context of european integration (Lidiya Lissovcka & Oleksandra Korchynska) Presentation language: English
• 14:00-14:30: Acceptance-Usage Gap in GenAI Adoption: Lessons from a field study (Cedric Pauken, Matthias Hartmann, Maria A. Wimmer) Presentation language: English
• 14:30-15:00: Wrap up and Closing (Vera Spitzer und Maria A. Wimmer)